Creative Services Office Solutions Virtual Office Support Services Lisa King Smith, owner

 

Association, Event & Business Support Services

 

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Lisa King Smith, specializes in a wide variety of services including, membership association management, basic web site maintenance, event planning, event support & management, meeting coordination, documents, desktop publishing, proofreading, public relations, office management, customer service, education, and training & early parent education from a spiritual and mindful perspective.  I am currently seeking solid long term contracts and/or part time or full time, flexible, employment in a field that will not only utilize my education and background, but also, my business & computer skills, as well as my interpersonal, diplomatic, creative, innovation, management, research, consulting, training, organizational & leadership skills & professionalism. I am open to working as a telecommuter from my home office.

 

 

Education and Credentials

 

Master’s Degree 1992 & 2005- 2007:  University of West Georgia, Carrollton, GA

  • Master of Arts, School of Arts and Sciences, Psychology (with emphasis on both Organizational Development and Parenting)
  • Graduate Research Assistant, Department of Health and Physical Education
  • Presenter: Student Psychology Annual Research Conference, 2005 & 2006
  • Awarded: Alumni Fund for the Advancement of Human Science Research Award, Spring 2006
  • Teaching Assistant: Department of Psychology, Spring Semester 2007
  • Research: (Qualitative). Spiritual/Mindful Parenting. Self directed study with mentor advisement
  • Planning Committee Member & Volunteer Coordinator: UWG Psychology Alumni Conference Spring 2007
  • Date of graduation: May 2007

 

 

 

Bachelor’s Degree 1986-1991: University of West Georgia, Carrollton, GA

  • Bachelor of Arts, School of Arts and Sciences, Psychology (Philosophy minor)
  • Dean’s list
  • Student Assistant: Library, Foreign Language Laboratory & Performing Arts Center
  • 1989-90 attended Georgia State University, 2 quarters, Dean’s list  
  • Responsible for securing own funding for college and graduate school
  • Date of graduation: December, 1991

 

 

High School Diploma 1983-1986 Fayette County High School, Fayetteville, GA, college bound, graduated June 1986 (1981-1983 M.D. Collins High School, College Park, GA, transferred) 

 

 

Professional Credentials:

February 2000 Ordination Universal Life Church.

 

 

 

Professional Experience

 

August 2000-Present: Owner/President, Creative Services Office Solutions. Atlanta, GA.

Provide independent contractor & freelance membership association management, event support and facilitation, personal assistant and small business support services.

 

 

June 2008-Present: Parents Forever of West GA, Carrollton, GA Instructor. Teach required parenting class for divorcing parents in Carroll County. Provide resources and education about the effects of divorce on children and how to be effective parents despite the difficulty of divorce.

 

   

May 2008- Present: Pathway’s Community Network, Atlanta, GA. Confidentiality & Ethics and Case Management Trainer. Provide on-site and web cast facilitation & training in confidentiality, ethics, case management & HIPAA compliance to community services staff at various locations in

the state of Georgia. Primarily working with homeless shelter staff and the Department of Community Affairs.

 

 

May 2008- Present: Family Intervention Specialists, Hiram, GA. Clinical Assessor, Therapist & Family & Community Support Advocate. In home parent and family support, education, advocacy and assessments. Intensive therapy with juvenile delinquents and their families. Work with families who have been referred by Department of Juvenile Justice, Department of Family & Children Services and other community resources. Maintain HIPAA compliance, case notes, utilize PIMA system, reporting, etc. Provide education, skill building, support, in home therapy, referrals and clinical assessments.  

 

 

November 2007-June 2008: Academic Advisor, College of Arts & Sciences & the EXCEL Center for Academic Excellence. University of West Georgia. Carrollton, GA. Advising a case load of pre Arts & Sciences majors, undeclared majors, transfer students & certain pre-majors & students seeking admission to selective programs. Assisting students in deciding on a major & career. Assisting first year students who are at risk, support students in transition from high school to college; assist all students in academic success; develop & present recruitment & retention programs, refer students to appropriate departmental offices, faculty, & support services for help with academic, personal, career advising, academic skills development, and financial aid; participate in orientation sessions, workshops, and other programs; writing letters of recommendation for students; serve as liaison to offices or college of study, in addition to teaching the First Year University Experience course. Serve as liaison for 6 specific academic departments and work with department chairs to advise students around programs. Researched, presented & played key role in initiating campus wide use of new major/career exploration software; FOCUS-2 in order to advise and assist students more effectively when choosing a major. Worked intensively with a caseload of 52 freshmen students on academic probation in the capacity of an “academic coach”. As a result, I achieved the highest retention rates of freshmen academic probation students among our staff of 8. Consistently received “extremely high” student advising evaluations. 

 

 

November 2007: Child Spirit Conference. Child Spirit Institute. Chattanooga, TN. Registration & Event Coordination. Creation, management, maintenance and on site management of the registration process of a national week long event on children, spirituality, parenting and education to be held November 2007. Volunteer

 

 

October 2007: Association of Corporate Counsel Golf Tournament. Event Coordination. Atlanta Country Club.  Coordinating and assisting with silent auction for the tournament and other duties as needed. Acting point person. Volunteer.

 

 

August 2007- Present: Georgia Highlands College. Part time Instructor. Carrollton Campus. Invited to teach a 2 hour course, 2 days per week for the Accelerated Transfer Program on the campus of the University of West Georgia. Subject: Academic Support: The Freshman Experience. Exploring the campus and teaching study, time management, interpersonal, communication, & leadership skills to incoming freshmen. 

 

 

August 2007- Present: The Haven, Part time Instructor and Fundraising Chair. Teach classes at an accredited, private middle and high school. Douglasville, GA. Teach 2, one hour classes, one day per week. Subject: High school level “Personal Relationships and The 7 Habits of Highly Effective Teens”. As fundraising chair, implementing & overseeing all fundraising efforts.

 

 

January 2007-May 2007: University of West Georgia Teaching Assistant to Dr. William G. Roll. One of 8 teaching assistants leading groups of undergraduates in discussion and review of materials and being a part of the grading process for course titled Parapsychology & the Brain.

 

 

July 2006-April 2007:  University of West Georgia Psychology Alumni Conference Carrollton, GA. Event Coordination. Planning Committee Member and Volunteer Coordinator. Planned events, managed on site registration, coordinated and managed volunteers and served as customer service agent for 3 day, 200+ attendee alumni conference which included pre-planning and over seeing of events in addition to, overseeing and managing volunteers, and delegating duties to handle working with keynote speakers; managed break out rooms; attendees, panelists; presenters; moderators, time keepers, facilitators; entertainment and parties; working with current and past  professors; airport pick up and delivery; videography, housing, Power Point and multimedia; registrations and customer service. Took the lead on many aspects of coordination, logistics, customer service and diplomacy. Mentored younger less experienced lead in charge of the conference. This event was entirely student run. Volunteer   

                                               

 

March 2006-Present: Association of Corporate Counsel, Atlanta, GA. Membership Association & Event Management. Part-time Chapter Administrator. Coordinate and manage monthly membership luncheon meetings, manage speakers, administer web site, work closely with board of directors on special projects and regular meetings, work with national to implement standards and programs, answer inquiries, manage database and all aspects of membership of approximately 800 members, attend quarterly board meetings, give input and brainstorming for innovation, work directly with board and members.                                              

 

                                                                                   

September 2005-June 2006: Morningstar Family Resources, Carrollton, GA. Parent Educator Non-Profit. Serve as a part-time in-home Parent Educator to families referred by DFACS who are in danger of losing their children to the state or who are trying to recover custody of their children.  Help parents develop a plan to enhance and enrich family life and teach effective parenting skills, effective discipline, hygiene, housekeeping, problem solving, decision making, etc. Helped families develop action plan to improve home life. Work with state and local compliance. Filed appropriate paperwork and acted as a parenting coach to empower parents in future.

 

 

December 2004-February 2005: Claire Holloway, Holloway Consulting, Atlanta, GA. Virtual Assistant/Event Coordination. Contracted to act as event management assistant for The Sister to Sister – Everyone Has a Heart Foundation, Inc.® event. Coordinate with speakers, panelists and health and wellness demonstrators and their staff to ensure details and a smooth flow of events are in place. Contract work.  

                                                                                                          

 

August 2004: Created press release used by the Southeastern Virtual Assistants Group, SEVAG press release. Contract work.

 

 

June 2004: Home Depot Event Management and Facilitation Store Leadership Program (SLP), Graduation and Forum event, Atlanta, GA. Worked as facilitator, support and staff for 5 day, 600 + attendee conference for the Home Depot “Store Leadership Program”. Handled materials, registration, break out room set up, presentation room set up, gift bag set up and distribution, logistics, facilitation, general support, event management and administration. Contract work.

 

January and February 2004. “Music for Marianne”. Atlanta and Newnan, GA. :  Fundraising Spearheaded, planned, coordinated and promoted a very successful 2-day fundraiser event that involved Atlanta area musicians, Atlanta and Atlanta area restaurants and businesses, a silent auction, and sale of a benefit CD. The events were held in January and February 2004, for a metro area leukemia patient who was a well-loved mother of a young daughter, a wife and a schoolteacher. Developed volunteer teams, designed and maintained the web site, acted as Treasurer and one of 2 General Event Coordinators. Delegated and managed volunteers as well as the details of the events before, during and after over a 5 month period. Through our efforts we raised over $30,000 for her family with over 1,200 in attendance. Volunteer.

 

October 2003- January 2006: Forrest Company, Virtual Assistant. Food Brokerage Company, Stone Mountain, GA.  Create Power Point presentations. Marketing materials, spreadsheets. Prepare training manuals. Help with marketing strategies. Available to answer phone calls and message forwarding. Place client orders. Work closely with small farms, fishermen, local fresh food and seafood markets, warehouse personnel,    distributors and major grocery chains such as Winn Dixie, based  in the Southeast and Puerto Rico to coordinate shipping and receiving of large food orders. Prepare and send sales reports, proposals and other correspondences as needed.      

                                                                                                

August 2000-August 2006: Women Healthcare Executives Network of GA (WHE) Professional Membership Association Management, Atlanta, GA. Cut expenses for the group almost in half within the first year. Maintain high levels of organization and efficiency for the group. Maintain basic business and office management. Write and publish quarterly newsletter. Initiated online networking option. Initiated electronic newsletter and online payment method. Compile and publish annual membership directory. Take in and process new memberships, renewals and meeting registrations. Maintain and administer Web site. Maintain and administer E-mail list. Take in and process mail and payments received by mail. Answer telephones, take messages for Board and respond to queries. Receive faxes for the group and process accordingly. Process credit card payments through Pay Pal for meetings, renewals and new memberships. Maintain member database, group files, archives and documents. Coordinate, manage and attend quarterly member and board meetings held in Atlanta. Created organization’s logo design. Track membership for awards, recognitions and statistical purposes. Create monthly Treasurer Report for use by Treasurer. Create quarterly Membership Report for use by Membership Chair. Process meeting program evaluations for Program Chair. Follow up with guests. Take Board meeting minutes. Work with sponsors for signage, promotional placement, etc. Worked with merger with Georgia Association of Healthcare Executives.

 

 

Other Experience and Credentials

 

April 2005 and April 2006: Presented at the Student Psychology Annual Research Conference (SPARC), University of West Georgia, Carrollton, Georgia. Presenter on the topic of Spiritual/Mindful parenting research at the largest student research conference in the country.

 

 

February 2005: Awarded: Alumni Fund for the Advancement of Human Science Research Award. Awarded funds necessary for continued research in parenting by the University of West Georgia, Department of Psychology. 

 

 

January 2005- June 2005-: Awarded: Graduate Research Assistant, University of West GA, Health & Physical Education Dept.  

                                                                                                                                                                                                                                                       

 

January 2005-May 2007: Qualitative Research: As part of my Master’s degree study program a qualitative research project as an independent study/research through the Psychology department at the University of West Georgia research on the topic of Spiritual/Mindful Parenting. Self directed study with mentor advisement (supervisor: Tobin Hart).                                                                                                         

 

 

Calvert School Parent Advisory Board member: Work with school development team and administration to provide feedback and input on Calvert School programming and educational objectives.

 

 

South Eastern Virtual Assistant Group (SEVAG): Public Relations Committee and first Featured VA for the group (August/October 2004).  Create and distribute press releases, and

other public relations materials. Contribute to an ongoing Virtual Assistant leadership and networking organization representing the Southeastern United States. SEVAG was “created to bring recognition to the VA Industry in the Southeastern region of the country. As VA’s in the Southeast, we promote honesty, integrity, quality services, high standards, professionalism and more. We will build our success on sharing ideas through personal and professional growth.” Volunteer. SEVAG press release            

                                                                        

 

Ordination: February 2000. Universal Life Church. Legally ordained, non-denominational Reverend. Obtained ordination initially to marry 2 friends. As a student, I learned it was a useful credential to work as a degreed, non-licensed counselor in the state of Georgia.