Lisa King Smith

Contact: 404-375-2036  LisaSmith@csosolutions.net
PO Box 2008 Carrollton, GA 30112

PDF version of CV

Working primarily for myself as an independent contractor & entrepreneur since 2000, I have held a variety of freelance & contract work; as a result, I have gained a wide array of skills & experiences. In that time, I have provided services in membership association management & facilitation, event support & management, online & on-site college & high school instruction, web cast & classroom adult training & instruction, virtual personal/executive assistant, small business support & other consultant services, as well as community, social & mental health services. I am self directed, a fast learner & I have a positive attitude. I also possess good team building skills, interpersonal skills, collaborative experience & good organizational skills.

Skills
Interpersonal & communication                                                 
Writing
Microsoft Office                                                                      
Training & Facilitation (on-site & webcast)
Teaching & Instruction (online & on-site)
Adobe Acrobat                                                                          
Event Planning/Coordination
Basic web design                                                                     
Membership Association Management     
Research (qualitative & academic)                                           
Social Work/Mental Health Services
Consulting                                                                  
Web CT Vista (online course management)
Public Speaking & Presentation                                                                       
Personal/Executive assistant
PC and Mac user                                                                       
Management/Supervisory/Coordinator
BANNER/SCORE/BANWEB                                                  
I-Spring (Power Point to Flash)
Go to Meeting                                                                           
Wimba Classroom (online course delivery)
Camtasia Studio (interactive audio/video production application for online and offline delivery)

Education  

Master’s Degree 
University of West Georgia, Carrollton, GA 2005- 2007
Master of Arts, School of Arts and Sciences, Psychology

Highlights

Graduate Research Assistant, Department of Health and Physical Education
Presenter: Student Psychology Annual Research Conference, 2005 & 2006
Awarded: Alumni Fund for the Advancement of Human Science Research Award, Spring 2006
Teaching Assistant: Department of Psychology, Spring Semester 2007
Research: (Qualitative). Spiritual/Mindful Parenting. Self directed study with mentor advisement
Planning Committee Member & Volunteer Coordinator: UWG Psychology Alumni Conference Spring 2007
Date of graduation: May 2007

Bachelor’s Degree
University of West Georgia, Carrollton, GA 1986-1991
Bachelor of Arts, School of Arts and Sciences, Psychology (Philosophy minor)

Highlights
Dean’s list
Student Assistant: Library, Foreign Language Laboratory & Performing Arts Center
1989-90 attended Georgia State University, 2 quarters, Dean’s list
Date of graduation: December, 1991

High School Diploma Fayette County High School, Fayetteville, GA. 1986 

Professional Experience

Owner/President, Creative Services Office Solutions. Atlanta, GA. August 2000-Present
Provide independent contractor and freelance services including:     
  • Membership association management
  • Event support & management
  •  Training, teaching, teaching assistance, facilitation, online, web cast & classroom instruction
  •  Virtual personal/executive assistance
  •  Small business support services
  •  Consultant services
  •  Community, social services & Mental Health services (not licensed)

Client Listing

Mentor Coordinator: Carrollton Housing Authority: ROSS Program (Resident Opportunities for Self Sufficiency)
Carrollton, GA April 2010-Present
  • Charged with the creation and development of an ongoing mentoring program for youth who live within the Carrollton Housing projects.
  • Develop workshops and events designed to foster mentor/mentee relationships
  • Train mentors
  • Match mentors to mentees
  • Maintain oversight of the program at large 
  • Part time: 20 hours per week

Personal Assistant to Artist, Gordon Chandler
Carrollton, GA. March 2010-Present
  •  Oversee bookkeeping of personal and professional finances
  •  Maintain inventory tracking
  •  Contact galleries on behalf of artist
  •  Take photographs of work for submissions
  •   Apply to art showings, arrange travel, etc.
  •   Maintain organization of personal and professional life
  • Part time. Variable hours

Online Teaching Assistant. eCore
University of West Georgia. Carrollton, GA. January 2010-May 2010
  • Assist professor in facilitating online discussions, guide & advise students on assignments, responsible for evaluating & grading assignments, maintain general course housekeeping & organization. 
  • Utilize Web CT Vista
  • Part time. Approx 10 hours per week

Technical Support/Trainer/Consultant. Distance Learning Help Desk
Distance Education. University of West Georgia. Carrollton, GA. November 2009-February 2010
  • Take help calls & assist faculty & students with technical issues surrounding Web CT
  • Assist in preparing custom & general sessions for faculty training, course development & administering services.
  • Actively work with instructors & students on distance education & instructional technology projects through in person visits, as well as through technical help calls & special projects.
  • Temporary Contract/Casual Labor position within a specifically allotted budget.

Membership Association & Event Management.
Association of Corporate Counsel, Atlanta, GA.  March 2006-Present
  • Oversee & manage the state chapter of an international in-house, lawyer membership association
  •  Coordinate & manage monthly membership luncheon meetings working directly with speakers & sponsors
  •  Administer web site & collect CLE data
  •  Work closely with board of directors on special projects & regular meetings
  •  Work with national to implement standards & programs
  •  Answer inquiries, manage database & all aspects of our membership of 800
  •  Serve as the only consistent Board member each year & attend quarterly board meetings, give input & brainstorming for innovation & strategic planning.
  •  Part time contract. Approximately 30 hours per month

CT Trainer
Pathway’s Community Network. Atlanta, GA.  June 2008- Present
  • Pathways Compass is a collaborative case management network among non-profit organizations.
  •  Provide on-site & web cast facilitation & training in confidentiality, ethics, best practices, case management & HIPAA compliance to community services staff at various locations in the state of Georgia & the Southeast.
  •  Primarily working with homeless shelter staff & the Department of Community Affairs
  •  Train staff to comply with federal, state and local privacy laws utilizing, but expanding on, a pre-created curriculum
  •  100% success rate for all trainees in passing the required exam
  •  Contract: As needed.

Clinical Assessor & Family & Community Support Individual
Family Intervention Specialists. Hiram, GA. June 2008- May 2009
  • Coached children & families in skill building, support, in home therapy, referrals, clinical assessments, parent & family support, advocacy & assessments to families & juvenile delinquents.
  •  Worked with families who have been referred by Department of Juvenile Justice, Department of Family & Children Services & other community resources to identify primary therapeutic needs & assessments.
  •  Maintained HIPAA compliance & case notes utilizing the PIMA reporting system
  •  Part time Contract. As needed.

Instructor
Parents Forever of West GA, Carrollton, GA.  June 2008-September 2008
  • Facilitated a twice per month required parenting class for divorcing parents in Carroll County, utilizing a pre-created course.
  •  Provided resources, coaching & education about the effects of divorce on children & how to be effective parents despite the difficulty of divorce
  •  Part time Contract. 2 times per month.

Instructor and Fundraising Chair
New Vision Academy. Douglasville, GA.  August 2007-June 2009
  • Created a curriculum & designed a course to teach upper high school students “Personal Relationships & The 7 Habits of Highly Effective Teens” at an accredited, private middle and high school learning center.
  • Implemented & oversaw all fundraising efforts as the fundraising chair.
  • Part time contract.

Parent Educator
Morningstar Family Resources.Carrollton, GA.  September 2005-June 2006
  • Served as a part-time in-home Parent Educator to families referred by DFACS who are in danger of losing their children to the state or who are trying to recover custody of their children. 
  •  Working within state & local compliance, acted as a parenting coach to assist parents in the development of a unique, family specific action plan to enhance and enrich family life by developing effective parenting, discipline, hygiene, housekeeping, problem solving, & decision making.
  •  Filed appropriate paperwork & worked within HIPAA & state mandated guidelines
  •  Additionally, worked with Katrina evacuees & local Hispanic population
  •  Part time contract. Approximately 12-15 hours per week.

Virtual Assistant/Event Coordination.
Holloway Consulting. Atlanta, GA.  December 2004-February 2005
  • Event management assistant for The Sister to Sister – Everyone Has a Heart Foundation, Inc.® event.
  •  Coordinated with speakers, panelists & health & wellness demonstrators & their staff to ensure details & a smooth flow of events are in place.
  •  One time, event specific contract work                                                                                                            

Event Management and Facilitation
Home Depot. Atlanta, GA. Store Leadership Program (SLP), Graduation and Forum event. June 2004
  • Facilitator, support and staff for 5 day, 600 + attendee conference for the Home Depot “Store Leadership Program”
  •  Executed material distribution, registration, break out room set up, presentation room set up, gift bag set up & distribution as well as logistics, facilitation, general support, event management & administration.
  • One time, event specific contract work

Virtual Assistant
Forrest Company, Food Brokerage Company. Stone Mountain, GAOctober 2003- January 2006
  • Regularly created Power Point presentations, marketing materials, training manuals & spreadsheets
  •  Assisted with marketing strategies, prepared & sent sales reports, proposals, billing & other correspondences as needed, communicated with vendors & placed client orders
  • Served as key contact to vendors & worked closely with small farms, fishermen, local fresh food & seafood markets, warehouse personnel, distributors & major grocery chains such to coordinate & secure shipping & receiving of large food orders.
  • Contract. As needed.                                         

Professional Membership Association Management
 Women Healthcare Executives Network of GA (WHE) Atlanta, GA.  August 2000-August 2006
  • Cut expenses for the group in half within the first year through several initiatives including, instituting an online payment option, online networking, listserv & online newsletter.
  • Maintained high levels of organization & efficiency for the group through improved & effective business management skills.
  • Designed, wrote, published & distributed newsletter, website, & annual membership directory.
  • Oversaw the processing of new memberships, renewals & meeting registrations.
  • Represented the chapter as the chapter’s point of contact & only consistent board member, answered all chapter inquiries, maintained member database, group files, archives, documents & managed the listserv.
  • Coordinated & managed quarterly member & board meetings.
  • Created & designed the organization’s logo.
  •  Worked closely with the Board of Directors by being responsible for monthly treasurer report, quarterly membership report, Board meeting minutes & processing program evaluations
  • Part time contract. Approximately 30 hours per month

 Employers

Program Coordinator & Instructor
Georgia Highlands College. Carrollton Campus. August 2007- August 2009
  • Managed a classroom of students & taught all 7 sections of The Freshman College Experience Courses for Accelerated Transfer Program (ATP), totaling 100 students per semester, for 2008-2009 academic year.
  • Created a curriculum & designed a course around the text to teach college freshmen about student success habits, the core curriculum, navigating the campus, study skills, time management, interpersonal, communication, & leadership skills, as well how to effectively choose a major
  • As part time Program Coordinator, managed the site operations of the part time ATP office on campus, advised students, served as liaison to West GA, worked with West GA to secure rooms, made schedule changes, answered student & faculty questions & concerns, & directed day to day operations of the program.
  • ATP Program closed in August 2009. Currently teaching as an adjunct in Psychology & freshman Experience.
  • Proficient in BANNER, BANWeb, Web CT Vista (online course management tool) & the USG core Curriculum

Academic Advisor
University of West Georgia, College of Arts & Sciences & the EXCEL Center for Academic Excellence. Carrollton, GA. November 2007-June 2008
  •  Advised & managed a case load of undergraduate students & referred students to appropriate departmental offices, faculty, & support services for help with academic, personal, career advising, academic skills development, & financial aid
  •  Assisted students in deciding on a major & career. Researched, presented & played a key role in initiating the campus wide use of new major/career exploration software, (FOCUS-2) in order to advise & assist students more effectively when choosing a major
  • Assisted at risk first year students in transition from high school to college & assisted all students in academic success
  • Developed & present recruitment & retention programs,
  •  Participated in & created materials for orientation sessions, workshops, & other programs
  • Wrote letters of recommendation for students
  • Served as liaison for 6 specific academic departments & work with department chairs to advise students around programs
  • Utilizing a self created curriculum & worked, intensively in the role of “academic coach” with a caseload of 52 high risk freshmen students on academic probation. Results: Achieved the highest retention rates of freshmen academic probation students among our staff of 8.
  • Consistently received “extremely high” student advising evaluations
  • Proficient in BANNER & the USG Core Curriculum

Other Experience, Accomplishments and Credentials

Registration & Event Coordinator.
Child Spirit Conference. Child Spirit Institute. Chattanooga, TN. November 2007
  • Participated in the planning & strategizing of a national week-long event on children, spirituality, parenting & education.
  • Volunteer

Event Coordinator
Association of Corporate Counsel Charity Golf Tournament. Atlanta Country Club Atlanta, GA.  October 2007
  • Coordinated & assisted with silent auction for the tournament & other duties as needed.
  • Charity golf event to benefit ProBono Partnership of Atlanta
  • Volunteer.

Teaching Assistant
University of West Georgia. Carrollton, GA January 2007-May 2007
  • One of 8 teaching assistants leading groups of undergraduates in discussion and review of materials & being a part of the grading process for course titled Parapsychology & the Brain.
  •  Graduate student assistant volunteer position.

Event Coordinator
University of West Georgia Psychology Alumni Conference. Planning Committee Member and Volunteer Coordinator. Carrollton, GA.July 2006-April
  • Planning committee member for 3 day, 200+ attendee alumni conference.
  • Pre-planned & oversaw all events with other committee members,
  • Acted as volunteer coordinator to delegate duties & work with keynote speakers
  • Co-managed & took the lead on many aspects of the events, including, break out rooms; check in, registration, customer service, attendees, panelists; presenters; moderators, time keepers, facilitators; videography, housing, Power Point & multimedia, entertainment & parties
  • Mentored a younger less experienced lead in charge of the conference.
  • This event was entirely student run.
  • Volunteer                     

Presenter
Student Psychology Annual Research Conference (SPARC), University of West Georgia, Carrollton, Georgia. April 2005 and April 2006
  • Presenter on the topic of Spiritual/Mindful parenting research at the largest student research conference in the country.

Recipient
Alumni Fund for the Advancement of Human Science Research Award
University of West Georgia, Department of Psychology. Carrollton, GA. February 2005
  • Awarded funds necessary for continued research in parenting by the University of West Georgia, Department of Psychology. 

Graduate Research Assistant
University of West GA Health & Physical Education Dept. Carrollton, GA. Spring semester 2005


Qualitative Research
University of West Georgia, Department of Psychology. Carrollton, GA. January 2005-May 2007
  • As part of a Master’s degree study program, conducted a qualitative research project as an independent study/research through the Psychology department at the University of West Georgia. Research on the topic of Spiritual/Mindful Parenting.
  •  Self directed study with mentor advisement (supervisor: Tobin Hart).                                                                                                         

Fundraising& Event Coordination
 “Music for Marianne”. Atlanta and Newnan, GA.  October 2003-February 2004
  • Spearheaded, planned, & served as one of 2 General Event Coordinators & co-managing the details of the events before, during & after over a 5 month period.
  • Promoted & held a very successful 2-day fundraiser for a metro area leukemia patient who was a well-loved mother of a young daughter, wife & a schoolteacher.
  • Involved several Atlanta area musicians, Atlanta area restaurants, businesses & sponsors.
  • Co-Coordinated a silent auction, & sale of a benefit CD.
  • Developed, delegated & directed volunteer teams
  • Designed & maintained web site
  • Acted as Treasurer
  • Through our efforts we raised over $30,000 for her family with over 1,200 in attendance.
  • Volunteer.        

24 hour Crisis Counselor
Fayette County Council on Domestic Violence. Fayetteville, GA.  1995-1999
  • Counseled & directed crisis callers to supportive community services, arranged shelter contact & ensured safety of family and children.
  • Volunteer

MentorFayette County Student Mentoring Program. Fayetteville, GA 1994-1998
  • Mentored an at risk student in the public school system for 2 consecutive school years

Professional Credentials
  • May 2008: CPR Certified
  • February 2000 Ordination Universal Life Church. Specifically for degreed, non-licensed, counselor work in the state of Georgia.
  • November 2008: Georgia DHR Paraprofessional Certification: Clinical/Mental Health  
  • American Association of University Professors (pending)
  • New Faculty Majority: National Coalition for Adjunct & Contingent Equity